Frequently Asked Questions
Everything you need to know about our sustainable footwear and services.
What materials are used in Vesica Piscis footwear?
We prioritize sustainability by using recycled and organic materials, including recycled cotton, natural rubber, and cork. All our products are 100% vegan and free from animal-derived components.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes between 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn footwear in its original packaging. Simply visit our returns portal to generate a prepaid shipping label for exchanges or refunds.
How do I choose the correct size?
Our shoes generally fit true to size. We recommend consulting the size guide on each product page, which includes measurements in centimeters to ensure the most accurate fit.
Are your production processes ethical?
Absolutely. All Vesica Piscis footwear is handcrafted in Elche, Spain, under fair labor conditions. We follow a circular economy model to minimize waste and ensure a low carbon footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure.